RETURNS: If you feel the item you received is in some way not as described or not as you have expected please contact us first before opening NOT DESCRIBED we guarantee 100% hassle free returns with 100% purchase price refund. We will provide you with the details how and where to return the item. We gladly accept returns, and cancellations. If you're not satisfied with the product received, please contact us within 14 days of delivery. We accept returns within 30 days of delivery. Please note that to be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to us within 30 days. However, custom orders, personalised orders and engraved jewelry items are not eligible for return and are non-refundable. Please note that t.